help with onsite identifying of projects

Quote Refinishing

$95.00

A journeymen will inspect the project with you and discuss what services and options are available. You will receive your quote from the office by e-mail

  • Some important questions

    Build the work-order

    The following questions will not only assist the crew in locating the correct bathroom and bathtub quickly if they are not meeting a jobsite contact-person, but will establish the exact bathtub in the house that is covered by the warranty.

    *Have you seen the refinishing project and jobsite?

    Avoid costly delays caused by mistakes and omissions in ordering refinishing projects.
    Mistakes and omissions in the ordering process can result in costly delays, e.g., rescheduling because of no access to the property or time in the schedule to obtain authorisation to revise the invoice or perform the revised project. Maybe there's some additional damage that you are not aware of or are responsible for.
    All of these questions will have to be answered eventually so the time you take today will avoid costly delays tomorrow.

    *Has your bathtub or shower been previously refinished?

    two bathtubs with peeling paint that need to be removed prior to refinishing the finish needs to be stripped prior to refinishing

    Previously applied finishes need to be stripped off prior to be refinished.

    *What is the bathub made of?

    Is the bathtub's topcoat made of acrylic, gelcoat on fiberglass, or porcelain on steel? What's the bathtub made of?

    STOP - ACRYLIC UNITS CANNOT BE STRIPPED

    STOP - this unit cannot be stripped stop - this unit cannot be stripped

    Acrylic cannot be stripped with the chemicals utilised by Joy of St Croix - Tub Repair and More
    It is ineligible for our mobile bathtub refinishing service

    STOP - GELCOAT UNITS CANNOT BE STRIPPED

    STOP - this unit cannot be stripped stop - this unit cannot be stripped

    Gelcoat cannot be stripped with the chemicals utilised by Joy of St Croix - Tub Repair and More
    It is ineligible for our mobile bathtub refinishing service

    *CAUTION - NOT SURE? MISTAKES AND OMISSIONS IN ORDERING ARE COSTLY

    The purpose of this website and the order form is to avoid costly delays and charges caused by mistakes and omissions in the ordering process.
    We respect your position - You're not sure what the unit is made of: Maybe because it's never occurred to you that they are made of different materials, or that some materials can be stripped while others can't, or you may not even be in the same State as the house with the bathtub to be refinished.
    Please respect our position as well: we have limited time, labor, and resources - and when they're lost they can never be recovered.
    Stripping takes a full day, so both you and we need to schedule three full days...one for the stripping and two for the refinishing.
    Please, take your time. 

    caution - verification required caution - verification is required before ordering

    Caution - You must verify that you are aware of cancellation fees before continuing with your order.
    If the unit is acrylic or gelcoat and needs to be stripped then it is NOT eligible for refinishing by Joy of St Croix - Tub Repair and More.
    If the refinishing crew finds that the unit is a previously refinished acrylic or gelcoat unit the project will be cancelled and subject to cancellation fees (trip fee plus materials purchased expressly for the project, e.g., custom colors, hardware, etc.) and may not be refunded for up to 90 days

    *Is the bathtub is in the main house or a detached building?

    Is the damage to be repaired on the main house or a detached building? is the damage in the main house or a detached building

    *On what level is the bathroom located on?

    Which level of the house is the project located; the sub level, the main, the second, or the third level? On which level of the house is the project located?

    *Where is the bathroom in the building?

    a diagram of a bathroom accessed through a bedroom which way to the bathroom through the house?

    *WATER

    is water obtained inside or outside? The repair crew needs to know whether the jobsite has water iside or outside

    Where can the repair crew obtain water for the repair?

    *ELECTRICITY

    is the electrical power accessed inside or outside? The repair crew needs to know whether the jobsite has electrical power inside or outside

    Where can the repair crew access electrical power (120v standard receptacle)?

    *How far away is the electricity?

    how far away is the electrical access? The repair crew needs to know how far away the electrical access is

    *Lighting

    indicate whether the jobsite has natural or installed lighting

    The repair crew needs to know whether the jobsite has natural or installed lighting
    How is the repair area illuminated?

    *ONE LAST QUESTION

    Do you have any special instructions that you want to appear on the workorder for the repair crew? Please list them here:

  • *Have you added the travel fee, yet?

    If you have not added the trip fee yet, you may add it right now.

    TRIP FEE

    no trip fee up to 25 mile radius no trip fee up to 25 mile radius

    ~ No trip fee is charged for projects up to 25 miles from our main studio location at 946 Twiggs St, Augusta, GA 30901.
    ~ Projects between 25 and 50 miles are charged $2.37 per mile past the 25 mile radius boundary.
    ~ Projects between 50 and 75 miles are charged $3.00 per mile from our main studio location at 946 Twiggs St, Augusta, GA 30901.

    *Distance from our studio to your location

    To easily calculate the trip fee use the map function on your phone.
    Enter our studio location as the origin address ( 946 Twiggs Street Augusta, GA 30901 ),
    and your jobsite address as the final destination.
    Select "route" on your map program and it will display the route, estimated drive time, and travel distance.
    Use the travel distance  to determine if your project is "up to 25 miles", "up to 50 mile", or "up to 75 miles".

    bar graph explaining the travel fees for Joy of St Croix - Tub Repair and More

    *First 25 miles from our studio in Downtown Augusta is free

    Joy of St Croix does not charge a travel fee within a 25 mile radius from our studio

    no trip fee up to 25 mile radius no trip fee up to 25 mile radius

     

    *$2.37 per mile over free 25 mile zone - up to 50 miles

    Use the slide to add miles over free 25 mile zone

    A radial map shows Joy of St Croix - Tub Repair and More standard trip fee. $2.37 per mile up to 50 miles. No charge for 1st 25 miles $2.37 per mile up to 50 miles - first 25 miles are free

    For projects up to 50 miles from our location to your jobsite - subtract 25 from total miles to jobsite and enter remainder into the quantity selector. For example: If your jobsite is 35 mile away, subtract the first free 25 miles. Enter the remaining 10 miles using the range selector below.

    *$3.00 per mile from our studio for projects between 50 and 75 miles

    A radial map shows Joy of St Croix - Tub Repair and More standard trip fee. $3.00 per mile up to 75 miles. $3.00 per mill up to 75 miles

  • What are we quoting?

    What type of refinishing project do you want Joy of St Croix to quote? 

    *What type of project?

    what type of bath unit is it? a standard with no walls, a garden tub, a tub shower combo, or a stand alone unit? What type is it?

    SELECT ALL THAT YOU WILL WANT A QUOTE ON

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