A complete order form assists home builders avoid costly delays and manage social distancing
Is a ladder needed?
When placing an order for vinyl window repairs through Joy of St Croix's 24 hour online ordering gateway the answers to some important questions on the order form will help you avoid costly delays and manage social distancing expectations on jobsites.
If the repair is above eye level a ladder is required. The added time, tools, safety training, and difficulty in elevated work is different for a 6' A-frame vs. 12' or 16' extension ladders. When you place an order for a Service Item page in our online Shop there are questions about the location of the repair on the property and what type and size of ladder may be required. The related additional fees are calculated and added to the displayed cost of the service.
Home builders, superintendents, and the mobile repair crew all have limited resources to be managed to avoid unnecessary loss of time and money. If the order states "no ladder required" a ladder may not be on the work truck that is assigned to your project. The service personnel may have to proceed to their next scheduled project and the customer will be charged a $45 trip fee.
If the service personnel have a ladder they will submit a "revision request" form to the office and wait for the customer's authorisation. If the authorisation is not received in time for the service personnel to keep their next scheduled appointment they will have to leave and the customer will be charged a $45 trip fee.
"Why not just ask someone to borrow a ladder?" is not an acceptable preparation for a professional on a jobsite under normal times let alone during Covid-19 concerns. Proper preparation for your project now involves managing social distance on the jobsite. The more prepared the service personnel are with a complete and accurate work order form in hand the sooner they are off your jobsite. The questions asked about the location of the unit on the jobsite and where the repair is on the unit not only allow the service personnel to quickly locate the designated area, but your answers are on the work order in their possession and designate the area they're scheduled to be in.
Home building professionals know that Time is a costly resource that can't be recovered once it's gone but casually throw it away through lack of preparation. Joy of St Croix provides the professional homebuilder with the online tools to eliminate the costly mistakes and omissions that cause delays and additional charges on the day of the repair appointment. Images and written descriptions assist in accurately identifying and estimating different bathtub and vinyl window repair types and prices to place orders and schedule appointments online 24 hours a day.
Avoid the mistakes and omissions that cause costly delays and additional costs on appointment dates.
Enjoy the professionalism of Joy of St Croix's online ordering service. When you use the order form to specify the repair and jobsite details you have a written record of what you want done, where, and when. Each project has "job notes" where communication notices are recorded and your authorised personnel can access and reference online 24 hours a day. Superintendents who are looking at the repair on the jobsite can place orders in the cart for the office personnel to authorise payment and schedule appointment dates for walk throughs and closings.
Examine the online resources at JoyofStCroix.com and waste no more time and money on unprofessional repair companies that don't know enough about the process to know certain questions will have to be answered sooner or later...and that later is too late.
Joy of St Croix - Tub Repair & More
https://www.joyofstcroix.com/
"If your bath isn't becoming to you, you should be coming to us"